Junger Mann mit braunen Haaren und Bart trägt schwarzen Pullover, sitzt vor schwarzem Hintergrund, Arme auf einem schwarzen Tisch, schaut in die Kamera.

About

I'm Jason, a strategy and product lead based in Zurich. Since 2017, I've worked at Swisscom across B2C, B2B and Wholesale, developing digital products, improving customer experiences and leading initiatives from idea to launch.

I turn complex situations into clear priorities and decisions that move things forward. I bring structure under pressure, spot patterns early and help align people across teams.

In my master's thesis, I studied human-centric AI transformation: why organisations get stuck in pilot projects and what helps integrate AI into everyday work through leadership, trust and resonance.

Experience

2025 – todayLead Product & Experience StrategySwisscom · Zurich/Bern

Strategic development of Swisscom’s digital wireline experience, including prioritisation and delivery
Corporate partner at HSG: developing venture cases with MBI students
Community lead of Swisscom’s internal innovation community

2024Senior Product ManagerSwitch · Zurich

Owned product management and product marketing for the cyber security portfolio, including proposals to sharpen its market positioning
Provided functional leadership to four Product Owners and established Design Thinking and Lean practices in product development

2023Strategy and Communications ConsultingZurich

Led a national campaign end to end, including concept development, budgeting, and agency and stakeholder management
Developed customer journeys and service concepts

2022 – 2023Senior Product Manager B2BSwisscom · Zurich

Owned two security products, Mail Security and Secure Internet Traffic, from business case to market launch
Drove the strategic development of the inOne SME portfolio serving 200,000+ customers, leading cross-functional teams
Optimised the digital journeys of inOne SME Office

2017 – 2022Product Manager WholesaleSwisscom · Zurich

Owned the product strategy and execution of Direct Internet Access, ensuring market fit and profitability for a product generating more than CHF 1 million in annual revenue
Managed the data portfolio generating more than CHF 70 million in annual revenue, including market analysis, budgeting and reporting

2011 – 2017Earlier RolesZurich/Berlin

Founded Information Solutions, an SME IT consultancy serving 12 corporate clients and leading a team of up to four people
Built the Swiss market for simpleshow as Key Account Manager, including negotiation of a framework agreement with SBB
Delivered software projects for the financial services industry at Information Factory
Completed an apprenticeship as a Telecommunications Technician (EFZ) at Alpiq, a Swisscom partner

Skills

Strategy & Leadership

Product & Experience Strategy
Venture Building & Business Model Design
C-Level Communication & Stakeholder Steering
Transformation Leadership (HSG)

Innovation Management

Discovery & Validation
Service Innovation (Double Diamond)
Prototyping & Experimentation
Portfolio & Lifecycle Steering

AI Transformation & Adoption

Human-Centric AI Transformation (MAS Research, N=265)
AI Readiness & Maturity Assessment
AI Service Design
Scaling AI into Everyday Work

Collaboration & Delivery

Workshop Facilitation & Co-Creation
Cross-functional Leadership
SAFe PO/PM Certified
Agile Methods

Education

2024 – 2026MAS Product ManagementZurich University of Applied Sciences (ZHAW)

CAS in AI-driven Innovation & Service Design (5.75)
CAS in Digital Brand Management & Brand Strategy (6.0)
CAS in Pricing Strategy & Market Economics (5.25)

2025 – 2026CAS Digital Leadership & TransformationUniversity of St. Gallen (HSG)

2019 – 2020CAS Consulting & CommunicationHWZ — University of Applied Sciences in Business Administration Zurich

2018SAFe® Product Owner / Product ManagerSAFe PO/PM Certification

2017SDN FundamentalsHSR University of Applied Sciences Rapperswil

Language

German: native
English: C1 (proficient working)
Italian: B2 (upper-intermediate)
French: A2 (elementary)